Privacy Policy

Introduction

This Privacy Policy outlines how we collect, use, store, and protect the information you share with us—whether you’re donating, volunteering, attending our events, or simply visiting our website. By engaging with KHK HEROES, you agree to the terms and practices described here. We encourage you to read this policy carefully to understand your rights and how your information is handled.

1. Information We Collect

a. Personal Information

• Your name, email address, phone number, and mailing address
• Donation details (e.g., amount, date, and payment method)
• Volunteer or event registration information
• Responses to surveys or feedback forms
• Any other information you voluntarily provide

b. Non-Personal Information

• IP address
• Browser type and operating system
• Pages visited on our site
• Referring website
• Time and date of access

2. How We Use Your Information

• Process donations and send donation receipts
• Communicate updates, newsletters, and impact stories
• Respond to inquiries or requests
• Personalize your experience on our website
• Improve our programs and website functionality
• Track engagement for reporting and impact analysis

3. Email Communications

If you subscribe to our newsletter or updates, we may use your contact information to share stories of impact, upcoming events, and ways to support our mission. You may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

4. Sharing Your Information

We may share your information with:

• Trusted third-party service providers (e.g., email platforms, payment processors) solely for the purpose of supporting our operations
• Law enforcement or regulatory bodies if required by law or to protect our legal rights

All third-party services are required to uphold privacy and security standards consistent with ours.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, monitor website traffic, and understand how users engage with our content. You can manage or disable cookies through your browser settings.

6. Data Security

We take data protection seriously and implement reasonable safeguards to protect your personal information from unauthorized access, loss, or misuse. While no system can guarantee complete security, we continuously work to keep your information safe.

7. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware of such collection, we will take immediate steps to delete the information.

8. Your Rights and Choices

You have the right to:

• Access the personal information we hold about you
• Request corrections or updates
• Withdraw consent for communications
• Request deletion of your personal data

9. Contact Us

If you have any questions, requests, or concerns regarding your privacy or this policy, please contact us at:

• 📧 Email: info@khkheroes.org
• 📍 Address: Seef, Bahrain
• 📞 Phone: +973 17000038